General terms and conditions of operation and use of the online store

The general terms and conditions of operation of the online store owned by Pikanana 13, Nancy Budna s.p. are drawn up in accordance with the Consumer Protection Act (ZVPot-UPB2) and the Personal Data Protection Act based on the recommendations of the Chamber of Commerce and Industry and international codes for electronic commerce. The general terms and conditions of operation address the operation of the DUOMOOVEMENT.COM  online store, the rights and obligations of the buyer, and regulate the business relationship between the seller or the online store manager and the buyer. We ensure customer satisfaction by providing up-to-date information, explanations and assistance with selection, purchase, and information after purchase. The DUOMOOVEMENT.COM  online store is managed by Pikanana13/Nancy Budna s.p.  which also determines the general and other terms and conditions of operation and is responsible for the published content and the execution of orders in accordance with the published terms and conditions. The Provider ensures the operation of the Duomoovement Online Store in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP), the Electronic Commerce Act (ZEPT) and the Out-of-Court Consumer Dispute Resolution Act (ZisRPS).

The provider ensures the operation of the Duomoovement Online Store in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP), the Electronic Commerce Act (ZEPT) and the Out-of-Court Resolution of Consumer Disputes Act (ZisRPS).

Liability obligation

The provider does its best to ensure that the information published on its pages is up-to-date and correct.

Complaints and disputes

The provider will confirm receipt of the complaint within five working days, inform the user how long it will take to process it and keep him informed about the progress of the procedure.